We would not usually consider this anti-social behaviour.
Everyone should be able to enjoy living in their home, so we ask that neighbours are considerate of those around them. Check out our Good Neighbours page for information about things you can do to make sure you're not accidentally disturbing your neighbours, and tips about talking to your neighbours to resolve any problems early.
Lots of people have tasks that need doing around the home, especially if they have just moved in, or are redecorating. It is inevitable that many of these people work during the day, and need to do DIY in the evening or at weekends. This doesn't mean that work can carry on for long periods of time, or go on late into the night and start early in the morning.
We suggest that you try to be mindful and considerate when completing noisy DIY, and to talk to your neighbours if it might go on for a long time. Different councils have different restrictions on what is considered reasonable - some details specific times that are not acceptable. Before starting a DIY project you should check the rules in your area.
- Your neighbour might not have realised you can hear them. You should try to contact them and let them know that the noise is causing a problem. You can try knocking on their door to have a friendly chat, or using a Dear Neighbour card [pdf] 469KB.
- If this doesn't work, you will need to contact your local council and report the problem to the Environmental Health team or Noise team. Local authorities have the power to deal with noise nuisance. If the local authority take enforcement action, we can use this as evidence against the perpetrator.
- If you would like to talk through the noise problems with someone independent to a mediate, please get in touch with us, as this is something we can arrange.
- If the noise is persistent (lasting longer than thirty minutes a day, more than five days a week), or at night time (after 11pm and before 7am), and you do not feel safe approaching your neighbour, or you have tried and the situation hasn't improved, and you have contacted the local Environmental Health Officer, please complete our Diary sheets [docx] 60KB to keep a record of the disturbances.