Get Involved

Get involved

We are committed to putting customers at the heart of everything we do by encouraging you to scrutinise our services, improve our performance and increase customer satisfaction.

  1. image-9.png Resident Scrutiny

    Influence the delivery of services across Wandle
  2. image-1.png Young Wandle

    Get involved with the community and young people's issues
  3. image-2.png Mystery Shopping

    Test and provide feedback about our services
  4. image-3.png Residents' Association

    How to start your own Residents' Association
  5. image-4.png Estate Inspections

    We welcome and encourage our residents to join us on our Estate Inspections

  6. image-5.png MyNeighbourhood - MyVoice
  1. image-6.png Customer Panel (Virtual)

    An online panel for our customers
  2. image-7.png Focus Groups

    Your view on how we can improve our services
  3. image-8.png Online Survey

    Your feedback on specific services

More ways to get involved

Check out our Consultation Calendar for upcoming resident involvement opportunities 

If you would like to get involved in any of these opportunities, please call us on 0300 2000 121, email us or fill out the Get Involved Form

Online Feedback

From time to time, we will ask you to give us quick online feedback on policies or services that we are reviewing. We will let you know about new surveys on the internet, Twitter or Facebook page. You will be asked to complete the survey by a specific date. All online participants who complete a survey by the deadline will be entered into a prize draw to win a Love2Shop voucher. If you would like to get involved online, please complete the Get Involved Form and tick the appropriate box.