Administration Charges for Leaseholders and Shared Owners

What are administration charges?

These are one-off charges to cover our costs when you ask us to do certain things for you, or in the circumstances listed below. They are not for the usual everyday services that all residents receive.

When do I pay administration charges?

We can ask you to pay administration charges if you:

  • ask for our approval to do something under your lease e.g. when you ask to make an improvement to your home, ask for permission to sublet or assign your property
  • ask us to give you specific information or documents
  • fail to make a payment due to us
  • breach your lease. 

When Will We Make Administration Charges

We will charge you for these services when you ask for them. If the costs are going to be higher than we have stated here, or if there are any complications, we will let you know before we take your request further.

When and how do you pay them?

You can send a cheque payable to Wandle Housing Association Ltd to:

Second Floor, Minerva House, Montague Close, London, SE1 9BB

Please put your name, address and your property reference on the back of the cheque with a covering note saying what the payment is for.

Or you can phone our Customer Services between 8 am and 6 pm and pay by debit or credit-card. When phoning you must tell us what the payment is for. We will deal with your enquiry as soon as we receive your payment.

 

Selling Your Home

Shared owners who want to sell their share

If you apply to sell your share, known as ‘assignment’, we will need a valuation of your property. We can get this on your behalf if you ask us to. You will also need our permission to sell. We will give our permission by signing and sealing a license to assign.

We charge an administration fee for assignment and you must pay any legal fees we incur for the license to assign, and the cost of the property valuation in advance.

After the sale is complete, the person you sell to must serve a notice of transfer, or assignment, and a notice of charge. The notice of transfer tells us the new owner’s name, and the notice of charge tells us about the new mortgage lender. The notice of the transfer is the document required legally to change the ownership or name on the lease. It is needed for all sales.

In some cases the notice of charge is dealt with by our solicitors. If this happens, they will request a fee directly from you.

Selling your home (100% owners), altering the name of the owner or any other changes

You must tell us if you want to sell your home, alter the name on the lease or make any other changes. In some cases, you must get our permission to sell. We will give our permission by signing and sealing the license to assign.

After the sale is complete, the person you sell to must serve a notice of transfer, or assignment, and a notice of charge. The notice of transfer tells us the new owner’s name, and the notice of charge tells us about the new mortgage lender. The notice of transfer is the document required to legally change the ownership or name on the lease. It is needed for all sales.

In some cases, our solicitor deals with the notice of charge. If this happens, you should pay the fee for preparing the notice direct to our solicitors.

Giving Our Permission For You To Sublet

If you are a shared owner you are not able to sublet your home. If you are a leaseholder and own 100% of your home, you may sublet your home, but you must obtain our consent first.

Granting Approval For Improvements To Your Home

Under the terms of your lease, you must ask us for permission before you make any improvements to your home.

Making minor improvements to your home

You can make minor improvements, but we need to know what you propose to do and give you written approval. You will also need to let us see estimates for the proposed work. 

Making major improvements to your home

With major improvements such as loft conversions or extensions, we may also need to approve your building plans, check planning consents and ensure your plans meet building-control requirements. In most cases we will need to send a surveyor to your home to do this.

You will also need to get a solicitor to draw up a Deed of Variation. This is a legal document that changes your lease. 

If the layout of your home changes, you will need to have a new floor plan drawn up and added to your lease. In these cases, you will have to pay all legal costs incurred, on top of the administration charge.

Re-mortgaging and borrowing extra money

You may want to change your mortgage to get a better deal, or borrow extra money (further advance), to make home improvements. Your lender will need our permission before they can agree.

Before we can give our permission, we will need to check and approve the:

  • mortgage offer
  • mortgage valuation
  • mortgage redemption statement. This is the statement provided by your mortgage lender and shows the amount required to repay your mortgage at a particular date.

The work we do will depend on the size of the share you have in your home. Sometimes it may be necessary for our solicitor to confirm our approval. If we need to arrange this we will tell you. In addition to our administration fee, we will also pass our legal fee to you.

Shared owners who want to staircase to 100%

If you do not own 100% of your home, you may apply to us to buy a larger share in your home. This is known as staircasing. If you apply to sell or staircase, certain things need to be done. These include getting a valuation of your property on your behalf and releasing our legal charge in the property by signing, sealing and returning the legal charge certificate. You must pay the cost of the property valuation in advance, if we arrange it.

Please contact us to find out what our administration costs are.