We have been making a lot of changes recently to the way we get repairs fixed in your home.
As part of our commitment to improve our repairs service, we are also looking at how we can make our repairs policy clearer and a better reflection of the way we work today.
Before we make any changes, we want to know what you think.
The proposed changes will affect you differently depending on whether you are a leaseholder or tenants.
We have summarised the changes for leaseholders/shared owners and tenants in the documents below.
If you have 10 minutes, we would love to hear your thoughts on the new approach to repairs. Click the link below to enter the survey.
Complete the survey by Monday 30 May.
Repairs Focus Group Session
We would also like to invite you to take part in our focus group session.
We will reward the first 10 residents that take part in the Focus Group Session at Wandle’s Head office in London Bridge, with a £30 Voucher.
If you would like to take part in the Focus Group session, please email; firstname.lastname@example.org