Changes to your rent and service charges | News

Changes to your rent and service charges

Rent and service charge letters for the year 2020/2021 have been sent out to our residents.

Find out more about service charges here

If you are one of our tenants and have a specific query about your service charge please email

If you have a specific enquiry about your new rent charge please email

For Leasehold queries email

You can help us to resolve your enquiry quickly by following the guidance provided and emailing the relevant inbox. When emailing please make sure that you include:

  • Your full name
  • Your address and post code
  • Your phone number
  • Details of your enquiry - it helps us to respond fully if you can be as precise as possible

If you do encounter any problems you can also contact customer services on 0300 2000 120

We will try and answer your questions as soon as possible however, please note that due to the nature and volume of enquiries we receive,  endeavour to respond within 30 working days.

Wandle Chat Assistant