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  1. About us
  2. Residents
  3. New Homes
  4. Contact us
  5. MyWandle
  6. Policies
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  1. About us

    1. Our history
      1. #50faces
    2. Purpose, vision and values
    3. Annual Report
    4. Doing business with Wandle
    5. Wandle Board
    6. Executive Team
    7. News
    8. Visit us
    9. Privacy Statement
      1. Privacy Statement - in full
      2. Our policies
    10. Corporate Plan
    11. Work at Wandle
      1. Why work here
      2. Where we work
      3. Vacancies
      4. Benefits
    12. Modern Slavery and Human Trafficking Statement
    13. Equality and Diversity
    14. Value for Money
    15. Health and Safety

  2. Residents

    1. Building safety and government advice
      1. Building Safety and government advice
      2. Background
      3. Building safety programme
      4. Buildings over 18 metres
      5. Buildings under 18 metres
      6. Information for homeowners
      7. Frequently asked questions and Glossary
    2. Service Charges
      1. Service charges - for homeowners
        1. Introduction to service charges
        2. Service charge cycle
        3. Questions about service charges
        4. Service charge headings
        5. Service charge enquiries
        6. Summary of rights and obligations
      2. Service charges - for tenants
        1. Introduction to fixed service charges
        2. Service charge headings
        3. What if I'm not happy with my service charge?
    3. Make a payment
    4. MyMoney
    5. Report a Repair
    6. Welfare and benefits advice
      1. Universal Credit
      2. The Bedroom Tax
      3. The Benefit Cap
      4. Other benefits and welfare reforms
      5. Need help to pay your rent?
      6. Need help with your finances?
    7. Information for homeowners
      1. Our Homeowners Improvement Plan 2019
      2. Our Offer to Homeowners
      3. Administration Charges
      4. Frequently asked questions
      5. Lease Extension
    8. Tenants' Handbook
      1. Expired tenancy conversions FAQs
    9. Tenancy fraud
    10. Anti-social behaviour
      1. Is this anti-social behaviour?
      2. Good Neighbours
      3. Reporting ASB
    11. Information and support on domestic abuse
    12. Estate Services
    13. Pest Control
    14. Residents' Charter
    15. Fire safety
    16. Complaints - putting things right
      1. What is a complaint?
      2. Making a complaint
      3. Complaints - Advice, guidance and further information
    17. Digital guides
    18. Get Involved
      1. Residents' Association
      2. Together with Tenants
      3. Institute of Customer Service Survey
      4. Wandle News
      5. How are we doing?
      6. Get in touch
      7. Working Together
    19. Residents' Newsletters
    20. Energy
    21. Keeping your home safe

  3. New Homes

    1. About Wandle New Homes
    2. Resales
      1. What is shared ownership?

  4. Contact us

    1. Covid-19 customer information
      1. Need help?
    2. Media Enquiries
    3. Social Media
    4. Finance enquiries
    5. Green Fingers Competition
    6. Website Feedback
    7. Make a payment

  5. MyWandle

    1. Home Transfers
      1. Bromley Home Transfers
      2. Croydon Home Transfers
      3. Kingston Upon Thames Home Transfers
      4. Lambeth Home Transfers
      5. Lewisham Home Transfers
      6. Merton Home Transfers
      7. Southwark Home Transfers
      8. Sutton Home Transfers
      9. Wandsworth Home Transfers

  6. Policies

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