We recently received complaints from five Wandle residents and members of the public living in Streatham concerning the behaviour of a resident.
Initially the team thought it was anti-social behaviour (ASB), but on further investigation they realised the behaviour was the result of a serious mental health crisis.
The tenant in question was struggling to remember to take their medication, which was causing their problematic behaviour, and they were in desperate need of additional support.
The situation reached a critical level after a distressing incident outside a local school. Our community safety officer liaised with the police and social services to process an emergency safeguarding referral.
As a result, the resident was taken to a nearby hospital to receive the mental health support they require, and the local community can now breathe easy.
The future is looking slightly brighter for the resident, and Wandle are working with Mental Health professionals to explore the possibility of moving the resident to supported housing so they can be closely monitored and get back on track.
There are often many reasons why someone is behaving in an anti-social way, and it is the responsibility of our Community Safety Team to decide on the best course of action.
If you need to report an ASB case, the most efficient and simplest way of reporting anti-social behaviour is by calling our Customer Service Team on 0300 2000 120 or by emailing customerservices@wandle.com.