We are receiving very high volumes of contacts from our customers and this means that we are taking significantly longer than usual to answer emails and phone calls. We are doing all that we can to improve our response times and this means that there may be occasions where we need to do things differently or you may have to speak to a different member of our team.
All of us at Wandle are continuing to follow Covid-19 safety guidelines when visiting your homes or estates and we are very grateful for your continued patience and understanding where our services to you have been affected.
Please be assured that we will respond to your enquiry as soon as we can and if you require emergency support you can call our Customer Services team on 0300 2000 120. Our lines are very busy, but we will get to your call as soon as we can and we thank you for your continued patience.