MyWandle Search Accessibility
Home
Menu
  • News
  • Publications
  • Policies
  • Contact us
  • News
  • Publications
  • Policies
  • Contact us

MyWandle Search
Accessibility
Wandle Corporate Wandle Careers

Getting help with bills 

Is it worth switching energy providers? 

In the past, the advice has always been to look at switching energy providers to see if you can get a better deal. At the moment, with fuel prices so high, there are no real offers out there. When the situation changes, we will update this advice.  

Check out about switching energy suppliers at: 

  • Energy Helpline (0800 074 0745) 
  • Simply Switch (0800 011 1395) 
  • UKPower (0800 320 2000) 
  • uSwitch (0800 051 5493) 

Am I entitled to any help from the government? 

To see if you are eligible for any help, visit Help with your energy bills: If you’re on benefits or have a low income – GOV.UK

What is the Cold Weather (winter fuel) payment? 

You may get a Cold Weather Payment if you’re getting certain benefits or mortgage support. Payments are made if the average temperature in your area is recorded as, or forecast to be, zero degrees celsius or below over 7 consecutive days. 
 
In 2024, the rate was £25 for each 7-day period of very cold weather between 1 November and 31 March. 
 
To find out more go to Cold Weather Payment – GOV.UK (www.gov.uk) 

What is the Warm homes discount? 

The Warm Home Discount is a one-off £150 deduction from your electricity bill between October and March. You may be able to get the discount on your gas bill, rather than your electricity bill, if your supplier provides both your gas and electricity.  

Visit  https://www.gov.uk/the-warm-home-discount-scheme to find out if you’re eligible and if your supplier supports this scheme. 

Is there any other support available to pay my bills? 

Your broadband and mobile supplier might offer a discounted package – also known as “social tariff”. You could apply to it if you receive certain government benefits. Visit Ofcom to find out if your supplier offers this. 

You could also access a discount in your water bills with Thames Water WaterHelp if you have a low household income. Visit Thames Water to find out more. 

Wandle Chat Assistant
X

© 2025 Wandle Housing Association Ltd
Registered office: Second Floor, 230 Blackfriars Road, SE1 8NW.
Registered Provider no. L0277
Charitable Registered Society no. 19225R
VAT registration: GB 810 329 661

Designed by Broadgate and built by GWCM

Privacy Statement Modern Slavery Statement

ACCREDITATIONS
Domestic Abuse Housing Alliance - foundation accreditation
We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies. However, you may visit "Cookie Settings" to provide a controlled consent.
Cookie SettingsAccept All
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
CookieDurationDescription
cookielawinfo-checkbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
Functional
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Performance
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Advertisement
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
Others
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
SAVE & ACCEPT