Our Community Safety Team have recently helped two of our residents relocate into supportive housing after a difficult period.
For a short time, residents in Mitcham, Merton, had reported a mother and daughter causing anti-social behaviour (ASB) within the local community. Customers reported shouting, screaming, verbal abuse, loud music, rubbish dumping, fires and witnessed domestic abuse between the mother and daughter.
Our Community Safety Team checked in with our two residents and it became clear they were both suffering with severe mental health conditions, and this was a contributing factor to the behaviour they were displaying.
We worked with our partners which included the police, social services and the mental health team to move our residents into better suited accommodation. We helped move the mother and daughter into supportive housing where they are now receiving the care and support they need.
We will always try and support our tenants to remain in their current tenancy, but at times the best solution is to find them a better suited home.
If you need to report ASB, please contact us here.