Customers in Raynes Park, Merton, can now rest easy after one resident has now received an anti-social behaviour (ASB) injunction due to their persistent disruptive behaviour.
We had been contacted by several of our customers after the resident continuously banged on their walls, shouted in his home, played loud music until 5am and made verbal threats to his neighbours which was impacting their quality of life. The resident had also severely damaged their home which unfortunately led to the flooding of his neighbours home below.
Our ASB team worked with our external partners and the police to resolve the matter, however they too experienced verbal abuse from the resident. Our partners served the resident with several warnings but unfortunately the tenant refused to comply, therefore it was decided we would apply for an ASB injunction to stop the loud music, verbal abuse and disruptive behaviour. This means the resident’s neighbours can now relax and feel safe within their homes.
We always try and work with any resident who is causing ASB without legal action, however at times it is our only option to resolve the matter. In this case we had a greater duty of care to our other residents, staff and the police.
During colder months, more of us will spend more time in our homes, therefore if you ever need to check what we class as ASB, please visit our webpage here.
If you are experiencing any anti-social behaviour, please report it here.