Updated Monday 2 November, 10am
At Wandle, the health, wellbeing and safety of our employees and customers is our first priority. We want to reassure you that we are monitoring the situation extremely closely. Read our service plan, and find out more about what we're doing, and what you can do, here.
Did you know that you can report your repair by email?
Send us an email on firstname.lastname@example.org. Put your postcode in the email subject, and tell us your full address and about the repair in the email.
Problem with your gas central heating?
The quickest way to get it resolved is to contact K&T Heating directly on 0800 092 2420 (free from a mobile) or 020 8269 4500. These numbers are open 24 hours a day.
You can also email them on email@example.com
Speaking to our Customer Services team
We're open 8am - 6pm, Monday to Friday for general enquiries.
You can email us on firstname.lastname@example.org.
You can also call us on 0300 2000 120. Our phone lines are busiest on Mondays and Fridays.
If you have an emergency, or an emergency repair, you can call us 24 hours a day on 0300 2000 120. Outside of our working hours your call will be taken by our out of hours service.
Emergency repairs are those that require immediate attention to avoid danger to occupants, or similar serious effects, or serious damage to property. Any repairs that are not emergencies will not be picked up by our out of hours service.
Would you like to visit us?
Click here for directions.