Resident Annual Report 2021/2022

Our Resident Annual report 2021/2022 outlines how we’ve supported our customers over the past year. Thank you to our customer experience panel for working with us to create this report.

The report gives an overview and insight into what we have been doing over the last twelve months. It covers the improvements we have made to our complaints handling process, damp and mould project and information on the diversity of our board. We also acknowledge were we need to make improvements.

If you would like a translated and/or accessible version of the report, please email