The Regulator of Social Housing has today published a regulatory judgement, upgrading Wandle’s governance rating to the highest standard, G1.
While our governance rating has always been compliant, we needed to improve some aspects of our governance arrangements and are pleased that the regulator has received sufficient assurance to make this decision.
We also continue to comply with the financial viability elements of the Governance and Financial Viability Standard.
The regulator has seen improved oversight of services and data, and our corporate strategy progress has shown consistent, steady improvement in our three strategic objectives – outcomes for customers that make us proud, homes we would be happy to live in, and building new homes and successful communities.
The regulatory judgement endorses our business plan, which is robustly positioned in a landscape of challenging and changing economic and consumer regulatory conditions.
Dr Valerie Vaughan-Dick MBE, Chair of the Board, said
“We are very pleased that Wandle has regained its G1 rating. It is welcome news that the regulator recognises the hard work put in, and progress made, to improving customer service and the quality of stock condition information.
“I would like to share a personal thanks to members of the Board and Executive team, both past and present, and to all colleagues at Wandle for their diligent work and persistence in delivering our corporate strategy. I am also grateful to residents for continuing to share feedback and work with us on topics that matter to them most.
“Everyone at Wandle knows that while we have made excellent progress, there is always more we can do to improve outcomes for customers, and there is a clear commitment from colleagues and leadership to continue building on the foundations laid.”