We’re experiencing disruption to our phone and email services

We’re currently experiencing some disruption to our services following worldwide technical difficulties affecting Microsoft Outlook and other Microsoft systems.

As a result, you may experience longer than usual waiting times when calling us, and delays to responses to emails and other enquiries. We may also experience higher than usual call volumes while our teams work to manage the disruption.

If your enquiry is not urgent, we’d appreciate it if you could consider contacting us at another time. This will help us keep our phone lines available for customers who need immediate support.

If you need urgent assistance, please continue to contact us as usual.

Our teams are working hard to minimise disruption and respond to customers as quickly as possible.

We apologise for any inconvenience this may cause and thank you for your patience and understanding.