- Asda Café – Kids eat for £1 with no adult minimum spend in family-friendly Asda Cafes.
- Bella Italia – Kids eat for £1 with every adult main meal between 4pm and 6pm.
- Bill’s restaurants – Up to two kids can eat free when one adult orders any main dish.
- Bodean’s BBQ Smokehouses – Kids eat free for every adult meal purchased.
- Hungry Horse – Every Monday at the Hungry Horse, there are selected kids’ meals for £1 and larger meals for £1.50.
- Morrisons Café – Kids aged under 16 eat for free at any Morrisons café when an adult spends £4.99 or more on a meal.
- Pausa Café at Dunelm – Kids can get one free main meal, plus two snacks and a drink for every £4 spent by an adult at the café.
- The Real Greek – You can get a free kids meal for under 12s for every £10 spent on an adult meal.
- Sainsbury’s Cafes – One kid’s meal or lunch bag for £1 with any adult main meal purchased over £5.20.
- Westfield restaurants and cafes – Nearly 30 restaurants at Westfield London and Stratford City are offering free kids’ meals this half term, including Las Iguanas, Franco Manca and Big Easy, plus many more.
- Yo Sushi! – Kids under 10 eat free for every £10 spent on food by the accompanying adult.
Wandle raise £150 for Pecan
Last Thursday, we held our first pub quiz of 2023, raising money for our chosen charity Pecan. This was a great chance for Wandle staff to socialise outside of work, whilst also supporting a great cause. The quiz raised £150 for Pecan’s Southwark foodbank, which will help many families in need.
Pecan exists to ensure that no one in Southwark goes hungry. Their vision is for a UK without the need for foodbanks.
For people in sudden crisis – redundancy, benefit delay, illness, or even an unexpected bill – can mean going hungry. Every day parents skip meals to feed their children and people are forced to choose between paying the rent, or heating bills, and eating. Every year they give food parcels to thousands of people in the local area.
Finding one family their forever home
Wandle’s New Homes pilot supports residents to downsize into a new home that is more affordable and comfortable to manage.
We recently supported a family who have been Wandle residents for over 35 years and were looking to downsize into a smaller property that would become their forever home.
Mr and Mrs H*, along with their son, had been living in their home in Balham for a considerate length of time and in turn, had outgrown their home.
Our wonderful Project Liaison Officer, Ange Lewis, worked with the family to find them a new home and found them a lovely two-bed flat in Battersea with a beautiful garden.
At Wandle, we believe it is important our residents think of their new homes as an extension of themselves; therefore, they make the decisions about how their new homes’ will look and feel. The H* family decided how each room should be decorated and worked with our amazing contractors to choose their preferred kitchen and bathroom to suit their personal style.
Mrs H* thanked everyone who was involved at Wandle, who made their move possible. She wanted to personally thank their Liaison Officer, Angie Lewis, who guided them throughout the process and answered any questions they had. As well as our outstanding contractors who worked tirelessly to make their new house their forever home.
Mrs H* said: “The work done by our contractor Dan and his team was outstanding! The flat and garden are lovely. It’s a new start and our last move! Once again thank you!”.
Making a house a home
JD* is a single mother to a 15-year-old son, who had recently signed a new tenancy with Wandle. Due to JD’s long-term health condition, she was unable to work and was struggling to purchase the essentials for her new home.
JD was informed of the Helping Hand Fund by our housing team and applied for financial support. Due to the urgency of JD’s case, our resident support team fast-tracked her application and she was awarded £1,000 in Argos vouchers. With the funds JD was awarded, this meant she was able to purchase white goods, rugs, bedding, and other household necessities to turn her new house into a home.
JD was extremely thankful for the help she’d received from Wandle and said, “I am so grateful for your help. It’s a big help for me and my son. Thank you so much!”.
Shortly after JD and her son had moved in, our Resident Support Officer Suzana Karakashi contacted them to see how they were doing.
JD was very appreciative of the resident support team and advised she had since purchased a new washing machine, cooker and fridge freezer from the fund. Both JD and her son thanked Wandle for our support, advising they were both very happy and were settling into their new home.
Information about the Helping Hand Fund
The Helping Hand Fund is available to all Wandle residents who are financially struggling. It aims to support residents by providing vouchers for food and other household items from supermarkets, furniture, carpets, washing machines, essential white goods, and even technology as internet access is now essential for Universal Credit and other online services. Please note that the fund is not to be used to cover your rent.
Applications for the Helping Hand Fund are now open. You can apply by emailing firstname.lastname@example.org.
Wandle Greenfingers is back
By taking part you could be in with the chance of winning a £50 Amazon gift voucher.
Don’t worry if you don’t have any outdoor space, caring for indoor plants is just as fun and rewarding and really brightens up a home.
There are many benefits to gardening and caring for plants, including:
- It’s a mindful activity, which is great for improving your mental and emotional resilience.
- You are taking care of the environment around you.
- It’s a great form of exercise.
This year’s categories are:
Best indoor garden
Do you know your Cheese plant from your Rubber plant? If so, then we want to see how you have brought the outdoors in.
Best outdoor garden
Are you team landscaped or team wildflower? Either way, this category is for those who have created a botanical haven to enjoy during the warmer months.
Best edible garden
If you enjoy nothing more than eating your homegrown veg garnished with your own herbs, then this is the category for you.
Best junior gardener
Do your little ones (and teenagers) enjoy helping you in garden? Do they have a patch of garden they take pride in? Their own herb box? We would love to see what they have been up to.
Do you care for an allotment space with your neighbours? Run a voluntary gardening project with people in your community? Brightened up a communal outdoor space for people to enjoy? Let us know!
Entries open in early July, so keep your eyes peeled for an announcement.
Keeping your building secure
We have noticed an increase in complaints about people taking drugs in the communal areas of our blocks.
This is a criminal offence and if you witness this kind of activity, it should be reported to the Police immediately. You must also let them know if you are concerned for your safety.
Once you have reported it to the Police, please contact us with the incident report number. Please let us know if there is any drug paraphernalia and we will dispose of it safely and securely – do not do this yourself.
There are a few ways we can support you in stopping people who are committing these offences entering your building.
- Always make sure the front door is closed behind you. It sounds obvious but taking a few moments to double check will stop opportunists entering your building. Also, be mindful of anyone following you into the building. This is known as tailgating when someone closely follows you into a space they are not authorised to enter.
- Don’t open the door to anyone you don’t know. If someone buzzes your entry phone and tell you they have a delivery for another property, don’t let them in. If someone says they are from Wandle, you have the right to ask to see identification.
- If you notice that there isn’t a no smoking sign in your block, please contact us with ‘no smoking sign and your address’ in the subject line and we will resolve this.
We appreciate that you won’t know everyone who lives in your block, and visitors will be coming and going. However, these small steps will go a long way in reducing illegal activity which will make your homes feel more safe and secure.
We have launched our real-time appointments system MCM:Live to make managing your repairs easier than ever.
You told us you wanted us to invest more in our services, and MCM:Live plays a key role in delivering an improved repairs service, and communicating clearly and consistently with you.
With MCM:Live you can now view real time appointment availability and interact with your operative if either you or they are running late.
You can also access the Live:Map which shows when your operative is on route to your repair appointment and their ETA. In addition, you can trust we are who we say we are, as you will be able to view their name and ID badge before they arrive.
If you are not in and our operative cannot gain access to your home, you will be able to view your appointment card confirming they attempted to complete the job.
Will the operatives phone number show when messages are sent through this?
No – We will never show mobile numbers when messages are sent via MCM:Live
- What if the operative needs to stop at a merchants when they are on route to the appointment?
The ETA presented to you will accommodate any delay and show where they have stopped.
- Who can see the operative’s location?
You can view your operatives location only from when they are on route and have travelled more than 200 meters.
- How long will the data be stored for?
The data will be stored against the job and will be available for the duration of the contract
- Can I re arrange on the same day?
You will not be able to reschedule a whole day before the appointment
- Do I need to download an app?
No, MCM:Live is designed to be simple and quick to use. A modern smart phone is the minimum requirement.
- What can I access once the repair has been completed?
You can view the outcome of the appointment for 14 days, it will show either Carded or Work complete or cancelled.
Wandle colleagues recently celebrated the handover of 33 new homes at Whaling House, Canada Water, Southwark.
The scheme, purchased from Scape’s Canada Water, comprises of 10 shared ownership properties and 23 homes for social rent. There is also a landscaped communal rooftop garden, with views of London for residents to use.
Colleagues from across the business joined residents to view the high-spec homes. There was also a ribbon cutting with Wandle resident Jhonny Laimes, Chief Executive Anne Waterhouse, and Tracey Lees who has recently retired from the position.
Anne Waterhouse, Chief Executive at Wandle said: “At Wandle, we support people across South London who need a home and are ambitious in building new homes and successful communities.
“Everyone deserves to have a home they are proud to call their own, and I am delighted that we have been able to help our new residents achieve this.”
Whaling House resident Jhonny Laimes recently moved into a specially adapted home with his family after living in temporary accommodation that did not meet his needs.
He had previously lived in an overcrowded temporary one-bedroom property with his wife and three children. Living in an overcrowded home had caused a physical and mental impact on the family, with the lack of personal space and privacy taking a toll.
Jhonny said of his new home, “Previously I lived in temporary housing not adapted to my disability, and my son had to sleep on the floor. I couldn’t get out to the street without help due to the difficulty of the stairs and my life was difficult.
“Wandle have given me the opportunity to live in a house adapted for my needs. I am very grateful for this opportunity because it has given me another opportunity to live.”
We provide homes that are places of comfort, safety, and security, with enough space for families to thrive.
Working together to beat damp and mould
Damp can cause mould or mildew on walls, furniture and even clothing. It is unpleasant, not nice to look at and can be bad for your health.
Our aim is to eradicate – as far as is possible – damp and mould from our homes. But to do that we need to work with you. In this leaflet we look at the different causes of damp and mould and suggest what we can do as landlord and resident to solve the problem.
Working out what is causing the problem
The reasons for damp and possibly mould growth arising are: leaks, structural damage, inadequate ventilation/heating and condensation. It is important for us to work out which of these is the main cause so we can adopt the most effective course of action.
What will we do if you report damp and mould?
The first thing we will do is to ask you to try some preventative measures for a 6-week period. The reason we do this is that around 1 in 5 cases of damp and mould can be solved with this approach and it is helpful to eliminate it as a cause. We have included some of the main tips overleaf. If, at the end of this period you still have a problem, contact us again and we will arrange for someone to come round to your home to investigate.
How to reduce condensation
Condensation appears when moist air touches a colder surface. This
can be a window, external wall or even a mirror. It also happens when
the air cannot move which is why you can find it behind furniture or
There are 4 key things we can do to reduce condensation in our homes:
- Produce less moisture – tips include putting lids on pans when
cooking, drying clothes outside if you can and venting your tumble
dryer to the outside.
- Let the damp air out – use extractor fans if you have them, keep
kitchen or bathroom doors shut and open the window so steam
goes outside. Trickle vents and a gap between furniture and walls,
keeps air moving and fresh. To keep air moving, keep a gap between
furniture and walls.
- Heat our homes a little more – while you don’t want to be wasting
money on heating, having heating on low in rooms you don’t use very
much will help prevent them becoming damp.
- Insulate and draught proof them as much as we can – draught
proofing will help keep your home warmer. When the whole house
is warm, condensation is less likely to form.
First steps in dealing with mould
Wipe down areas with a fungicidal wash (not bleach or washing up liquid). Look for one with a Health & Safety Executive approval number. Spray onto the cloth, not the affected area. You can also paint areas with anti-fungicidal paint. Please let us know if you are struggling to afford this.
What we are doing to eradicate damp and mould
We have been researching with residents the issues they face and installed temperature and humidity sensors in some homes to monitor issues. We have collected data on our homes to plan for future investments which will include works to minimise the likelihood of damp and mould problems.
If you have an issue with mould or damp, call us on 0300 2000 120 or email email@example.com.
K&T Apprenticeship Open Day – 13 May 2023
K&T are looking to recruit new apprentices in gas, electrical, plumbing and business administration roles to start in September/October 2023. They are holding an open day on Saturday 13th May 2023 between 9am-1pm. To book a place and for further details, please email K&T at firstname.lastname@example.org.