Gas leaks can be fatal, therefore it’s important to know how to keep your family and neighbours safe.
As a landlord we have a legal duty to check your gas appliances and ensure your flues are safe. We carry out an annual safety check for all our homes and an annual service for any gas appliance we own. Please let us in when we book an appointment for these checks. If you cannot make an appointment, please contact us so we can rearrange.
If we are not able to complete your gas service and safety check after several appointments, we will request court permission to force entry into your property. To read more about these checks and our safety requirements, please click here.
If you think you can smell gas:
- put out any flames
- do not touch any electrical appliances
- open all windows and doors
- turn off the gas emergency valve control if you can
- leave the property
Then call the National Grid immediately on 0800 111 999. If you are deaf or hearing impaired and need to contact Cadent, you can download the free Relay UK app, and contact us using the prefix 18001 0800 111 999.
Do not use your phone within the property. Make sure you follow all the advice given to you by the emergency adviser and wait outside for the engineer to arrive.