Helping Hand applications are now open

Our Helping Hand Fund has supported over 200 households. Throughout the last year, we have spent a total of £109,627 providing residents with household essentials. 

Most recently, the tenancy team supported Ms S* who is a vulnerable resident suffering from a variety of health conditions and social anxiety. In addition, she was heavily in debt with high rent arrears, housing benefits, and utility bill debts. To make matters worse, her cooker was broken and she was sleeping on a mattress on the floor which was seriously impacting her wellbeing.  

Due to the severity of Ms S* situation, her application was fast-tracked, and she was awarded £800 in vouchers to purchase a new cooker and bed frame. 

She was also awarded £350 in Sainsbury’s vouchers to purchase groceries and cover her fuel. 

Ms S* was thankful for the help and said: “These vouchers are going to help me so much. I can now order a cooker and a new bed for my daughter, thank you so much!” 

The Helping Hand Fund is available to all Wandle residents who are financially struggling. It aims to support residents by providing vouchers for food and other household items from supermarkets, furniture, carpets, washing machines, essential white goods, and even technology as internet access is now essential for Universal Credit and other online services. Please note that the fund is not to be used to cover your rent. 

Applications for the Helping Hand Fund are now open. You can apply by emailing