JD* is a single mother to a 15-year-old son, who had recently signed a new tenancy with Wandle. Due to JD’s long-term health condition, she was unable to work and was struggling to purchase the essentials for her new home.
JD was informed of the Helping Hand Fund by our housing team and applied for financial support. Due to the urgency of JD’s case, our resident support team fast-tracked her application and she was awarded £1,000 in Argos vouchers. With the funds JD was awarded, this meant she was able to purchase white goods, rugs, bedding, and other household necessities to turn her new house into a home.
JD was extremely thankful for the help she’d received from Wandle and said, “I am so grateful for your help. It’s a big help for me and my son. Thank you so much!”.
Shortly after JD and her son had moved in, our Resident Support Officer Suzana Karakashi contacted them to see how they were doing.
JD was very appreciative of the resident support team and advised she had since purchased a new washing machine, cooker and fridge freezer from the fund. Both JD and her son thanked Wandle for our support, advising they were both very happy and were settling into their new home.
Information about the Helping Hand Fund
The Helping Hand Fund is available to all Wandle residents who are financially struggling. It aims to support residents by providing vouchers for food and other household items from supermarkets, furniture, carpets, washing machines, essential white goods, and even technology as internet access is now essential for Universal Credit and other online services. Please note that the fund is not to be used to cover your rent.
Applications for the Helping Hand Fund are now open. You can apply by emailing email@example.com.