Our People’s Stories

Juber joined Wandle in 2013 as a Customer Relationship Officer and after two years was promoted to the senior role, and then the interim Operations Manager.

Juber was given the opportunity to explore the business and shadowed several teams to decide what his next career move should be. After three months and a better understanding of the roles and responsibilities across the business, he applied for the Sales and Marketing Manager position and remained in this role until he became the Senior Asset and Sales Optimisation Manager in 2022.

‘Wandle is great place if you want to drive your career and if you are willing to learn, as we are a small company which gives you the opportunity to get involved with lots of projects and undertake shadowing of different teams.

The people are what drives the company and if we have the right people, we can continue to steer our organisation in the right direction. We’re an organisation that cares for people, so we need people who have a good mindset and want to help our customers, and more importantly want to improve what we already have. That’s why it’s so important to get the right people at the right time.

I think if every manager and every employee owns their work and has the passion to drive it, this pushes Wandle in the right direction.’

Lewis joined Wandle in August 2018, working part-time in the Contact Centre while studying at university. After graduating, Lewis was offered the role to lead a specialist project, providing him the experience to kick off his career within the Legal team at Wandle.

Lewis currently works as our Legal Services Support Manager, overseeing legal cases from commencement to conclusion, writing polices and procedures, improving our systems, data analysis and insights, and supporting lawyers with their legal work.

‘I have learnt so much from the experienced lawyers about housing law, and I am eager to learn more. I am working towards a senior management position, and I enjoy working for an organisation that aligns with my values. Wandle is the best organisation I have worked for, and the business is also keen to train its staff and support their professional development’.

Simone first joined Wandle in 2020 as a Finance Manager, for Service Charges. After two impactful years, she took a career break to relocate and travel. In 2024, she returned to London, and when the opportunity arose to rejoin Wandle’s Finance Team, she didn’t hesitate. As Finance Manager, Financial and Rent Accounting, Simone leads a team focused on driving operational efficiency across Wandle’s rent, service charge, and financial accounting functions.

With over a decade’s experience in the finance sector, Simone intentionally chooses to work with registered charities and purpose-driven organisations that strive to make a meaningful difference in society.

‘As a leaseholder myself, I may not be a Wandle customer, but I genuinely empathise with many of our residents. I understand the stress and uncertainty that can come from having limited control over your home and facing unexpected costs. That personal experience drives my commitment to doing right by our residents who may be amongst the most vulnerable in our society’.

At Wandle, we all share the responsibility of getting rent and service charges right. Yes, they are complex, with many moving parts, but when we get them right, we deliver consistent, positive outcomes that benefit both our current and future customers.’

Kirsty joined Wandle in 2017 as a Communications Officer and was given the opportunity to learn and grow. She was promoted through various roles within her sector and is now the Senior PR and Communications Manager.

‘As well as Wandle’s social purpose, the values really shape the working environment. The values mean that everyone has a shared understanding of how we work and encourages a supportive environment where we can ask questions. It also means that everyone is accountable for behaving to a common standard. We celebrate success and learn and improve when things go wrong.’

‘I try to live the values everyday. Being in a leadership role means that I really get to make a difference. I’m continuing to build my management and leadership skills at Wandle, and really want to carry on building on my team and Wandle’s, recent successes.

Some of the biggest changes and revelations come from a simple “Why?”, and some of the best opportunities I’ve had have come from being curious and interested in how things work and getting involved in challenging projects.’

Josh joined Wandle in 2014 as a plumber and was an active member in his team, attending meetings and toolbox talks. He was invited to attend a managers’ away day and speak on behalf of the operative workforce. This gave him an insight into the wider business and led to his new role as a Repairs Supervisor in 2018. From there he was promoted to Repairs Service Manager and over four years developed his skills and knowledge.

In June 2023 Josh became Maintenance Manager for the Major Repairs workstream.  

‘It’s the people that make Wandle a great place to work. I’ve met lots of great people and built strong working relationships throughout the business. Wandle promotes wider working, which is great way to gain knowledge and experience by building relationships with other people from different teams.

It’s the relationships you build with people, colleagues, clients, and stakeholders that can enhance your work. When you build a foundation, it provides a healthy working relationship.

My advice to my current and future colleagues is that Wandle is a great place to work and there’s always new and exciting opportunities that can help you grow and develop.’