How do I pay my rent?
The most efficient and simplest way of paying rent is through MyWandle. If you do not want to use MyWandle, follow the instructions below.
With your Wandle rent card, you can pay at any shop with a PayPoint, Post Office or Allpay sign. Other ways to pay include:
Direct debit or standing order
To set up a direct debit please contact us.
Internet banking (payment online)
Please use sort code: 300009 and bank account : 02900208 and quote the reference number on your payment card.
Telephone
You can call us with your debit/credit card details on 0330 0416 497. This service is available 24 hours per day, seven days a week and is provided by Allpay. Please ensure you quote the reference number on your payment card. Alternatively, you can pay on-line at: www.allpayments.net and select ‘make a payment’.
When is my rent due?
Rent is payable weekly, fortnightly or monthly in advance, according to the terms of your agreement. If you pay weekly or fortnightly, please pay on a Monday. If you pay monthly, then you will need to pay on the 1st of the month.
What if I am having problems paying?
If you are having (or anticipate having) problems paying your rent, always contact us immediately so we can help you. If you allow rent arrears to build up and don’t speak to us about repayment options, we may need to take legal action that could result in the loss of your home.