Anti-social behaviour

How do you define anti-social behaviour?

Anti-social Behaviour is “Conduct that has caused or is likely to cause harassment, alarm or distress to any person; conduct capable of causing nuisance or annoyance to a person in relation to that person’s occupation of residential premises or conduct capable of causing housing related nuisance or annoyance to any person”.

We are committed to taking positive action, in partnership with other agencies, to deal with all forms of anti-social behaviour (ASB). We recognise that if ASB is allowed to persist, it can significantly affect quality of life for those affected.

Can you give some examples of ASB?

Intimidation and harassment

Harassment and any threat of violence is a criminal offence, and you must report it to the police immediately.

Once you have reported the incident to the police, please contact us with the incident report number and the officer’ name. We will then work with them to agree the next steps with you and the police.

You can report the incident using MyWandle, but in this instance it may be quicker to call us instead.

Actual violence against people or property

This is a criminal offence and you must report it to the police immediately.

Once you have reported the incident to the police, please contact us with the incident report number and the officer’ name. We will then work with them to agree the next steps with you and the police.

You can report the incident using MyWandle, but in this instance it may be quicker to call us instead.

Using or threatening to use housing as a base to sell drugs, or for other unlawful purpose

All drug related activity is a criminal offence and must be reported to the police. You will need to let them know if you are worried about your safety.

Once you have reported the incident to the police, please contact us with the incident report number and the officer’ name. We will then work with them to agree the next steps with you and the police.

If the behaviour persists, please keep a diary of all dates and times of incidents and send to us.

Hate behaviour targeting members of identified groups because of their perceived differences

Hate crime is a criminal offence and must be reported to the police. You will need to let them know if you are worried about your safety.

There is support available from the National Stop Hate UK website, and their 24 hour helpline 0800 138 1625.

You can report the incident using MyWandle, but in this instance it may be quicker to call us instead.

The fouling of communal/public areas, graffiti, fly tipping and nuisance vehicles. 

Graffiti

Graffiti is an offence of criminal damage and can be reported to the police, but they will not remove it.

If the graffiti is targeted at you at your family, please refer to the section on intimidation and harassment.

If the graffiti is on Wandle land, please report it using MyWandle and attach a photo.

If the graffiti is not on our land, please contact your Local Authority, who will organise its removal.

Fly-tipping

We define fly-tipping as:

  • The unlawful dumping of liquid or solid waste on land or in water.
  • Misuse/mismanagement of waste facilities
  • Dumping of bulky items such as mattresses or sofas.

If the item has been dumped on land owned by the Local Authority, please contact them to remove it.

To help us remove any bulky items on our land, report it on MyWandle including photographic evidence.

Fly-tipping on private land is the responsibility of the private land owner.

Abandoned vehicles

If the vehicle is in one of our car parks, please report it on MyWandle and attach a photo, including the registration number.

If the vehicle has been abandoned on a public road, please contact your local authority. If you think the vehicle is stolen, please call the police on 101.

What would you not consider to be ASB?

Some things are not considered to be ASB:

  • babies crying or children playing
  • smells from cooking
  • sounds of normal day to day living, like opening and closing of doors, footsteps, lights being switched on or off and toilet flushes
  • one-off parties, such as BBQs and birthday parties if they do not cause an unacceptable disturbance
  • putting rubbish out on the wrong day
  • clashes of lifestyle, including cultural differences
  • parking in the wrong bay
  • family disputes.

We will not investigate normal behaviour that happens at unusual times because of different working patterns.