Making a payment

Depending on the terms of your tenancy agreement, you will need to pay your rent weekly, fortnightly or monthly in advance.

What payment methods are available?


The simplest way of paying your rent is through MyWandle. If you do not want to use MyWandle, follow the instructions below. 

  • With your Allpay card at a PayPoint or Post Office. If you lose your Allpay card, please call us and we will replace it. You can also use your card to pay online on the Allpay website or via the Allpay app, downloadable from the App Store or Google Play.
  • By direct debit or standing order. To set either of these up, please contact us on 0300 2000 120.
  • By telephone using a credit/debit card. Call 0330 041 6497 (this is not a freephone) 24 hours a day, seven days a week.  This service is provided by Allpay.
  • By internet banking. Our account sort code is: 30-00-09 and the number is: 02900208. Please use the number on your Allpay card as the reference.