Paying for your home

In this section you will find information on service charges and how we work them out together with information on home contents insurance.

Service charges

Details of what homeowner service charges are and how we work them out.

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Timetable for service charges

When we will send you information on your service charges.

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Administration fee

What is covered by our service charge administration fee.

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Service charge headings

An explanation of what all the service charge headings cover.

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Querying your service charge

What to do if you want to challenge the level of your service charge.

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Shared owner rent

How to pay your rent if you are a shared owner.

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Insuring your home and contents

What is your responsibility when it comes to insuring your home and contents?

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These might be useful to you

Repairs

Our responsibility and your responsibility explained.

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Leaseholder Q&As

Frequently asked questions you might have about your leasehold.

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Money matters

Support for those in financial difficulty, help with managing your finances, getting help with bills, using less energy, home contents insurance.

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